If the customer uses Data Isolation, all data for every survey collected by that customer are encrypted.

The unique customer ID for the survey is referenced to determine whether or not theĬustomer uses Qualtrics Data Isolation.

A respondent takes a survey and the response is submitted to Qualtrics short-term response storage over HTTPS.

Qualtrics Data Isolation has separate processes for the collection of data and for the access of data.

For more information, see the attached support page, or talk to your Account Executive or Customer Success Representative. Qtip: Data Isolation is part of an Enterprise Security Package that also includes the Security Tab, a feature that lets you monitor and manage user activity on your brand. After Data Isolation is enabled, it cannot be disabled for the brand. Note that you can only purchase access to Data Isolation for a whole brand, not just one account, and that you must be a Brand Administrator to ask for this feature. If you are interested in purchasing it or learning more, talk to your Account Executive or Customer Success Representative.

Acquiring Data Isolationĭata Isolation is a premium feature. We regularly perform scans and penetration tests to ensure that any vulnerabilities are quickly found and patched, and we only allow trusted data centers, independently audited using the industry standard SSAE16 method, to host our services.įor customers with even more stringent security needs, Qualtrics offers Data Isolation, which takes our world-class security one step further by offering an extra layer of data encryption. We protect our servers using Akamai’s Cloud Security Suite and high-end firewall systems. Qualtrics’ most important concern is the protection of customer data.

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